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DXi V1000 - Web Admin Passwort Reset

Hi everyone,

I allready installed the DXi V1000 aplliance succesfully.

After I changed the Web Administrator Password in the webinterface I can't acces the webinterface with the new Password.

Is there any way to reset the Web admin Password?

Any other Passwords like the CLI-Admin, Monitor is the Standard after installation.

thanks

regards

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Permalink Reply by Jerry Schmidt on February 12, 2014 at 8:37am

Hello Martin,

You can't reset the web admin password from the customer facing cli, you can change it but you need to know the old password.

Sometimes, this issue is caused because the user is using IE Explorer to access the web GUI. You can try using Firefox or Chrome or click on the compatibility view via IE Explorer and then try to log in again.

Outside of the above option, a support contract on the DXi v1000 would be needed so Quantum could access the DXi with root privileges and manually reset the web admin password.

Permalink Reply by Martin Kastner on February 12, 2014 at 11:41pm

Thanks for your help.

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