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How to Write a Great User Manual in 12 Steps · 1. Define Your Audience · 2. Describe the Problem · 3. Break it Down · 4. Be Descriptive · 5. Stick to the Topic atInstructions for running this Play. 1. Prep 30 MIN. Before the meeting, have each team member complete a user manual using Give your users a document they want to look at and they'll be more likely to use it. Design materials with your customers in mind. Make it usable and friendly.