1) Can't help I'm afraid. 2) It should not be dripping, but can't offer any advice why it is. 3) The blocks should be sitting in around 10mm of water all the time until regeneration otherwise there wouldn't be any brine. On 11/11/2020 at 07:43, oranjeboom said: Each block has lost about 60cm in height since yesterday. It ticks away when water is running through it, but it is not using any salt and not regenerating. I have manually got it to regenerate so it can do it but not doing it all on it's own. Called the installer, he can't come and take a look for a week and will charge me to service it. When you connect the thing up, with salt in, do two manual regenerations once the salt has had time to form brine in the tank. To do a manual regen, fit a screwdriver in the white slot on the top of the water meter, push down against a spring and rotate the white bit clockwise through 360 degrees, until it pops back up. Our water softeners don't need any regular, routine servicing. We've designed them with easy maintenance and ownership in mind. To keep them running efficiently and performing to their best, all you need to do is keep them topped up with salt - this regenerates the machine and flushes away any hard minerals that might otherwiseRead More Do this by running the softener through a manual regeneration. The last step is to remove the caps on both sides of the water softener head. Once all of this is done you should thoroughly clean the injector screen (left side) and the injector (right side of the head). Step 2. Clean the brine tank (the part of the softener that contains the salt): The TwinTec has been designed and engineered in the UK by Harvey Water Softeners and works with all types of British plumbing systems and all size families, to make life simple. Conforms to British Standard BS14743. Fits easily in kitchen cupboard; Suitable for 3 bathrooms; Twin tank design guarantees 24/7 soft water; Low salt consumption In "time-initiated regeneration", the clock on the control valve is typically set to have the system regenerate after a certain number of days and at a time of day with low water usage (default setting is often 2 am). This process will repeat itself at least once a week, at minimum. A water treatment professional will determine the valve How to Repair a Water Softener First Things First - Identify the Problem Tools Required to Fix Water Softener Problems Water Softener Problems, Causes, and Repair Procedures Common Water Softener Problems 1. Water Softener Problems With Water In Brine Tank 2. Water Softener Problems Salt Bridges 3. Water Softener Makes Water Brown 4. Each regeneration consumes 17 liters of water. The Water Regulation Advisory Plan (WRAS) has been approved to comply with applicable water regulations. Harvey M2 Water Softener Aside from the Crown by Harvey there are other models that are popular. One of them is the Harvey M2 water softener. It is big enough to provide soft water to 1 - 5 people. Contact: Harvey Water Softeners Ltd, Hipley Street Old Woking Surrey GU22 9LQ UK. For service: 01483 753414 or email: service@harvey.co.uk. For salt: 01483 753402 or email salt@harvey.co.uk. CROWN WATER SOFTENER INSTALLATION & OPERATION MANUAL [PDF] from Harveys Water Softeners Ltd., retrieved 2020/04/09. If you isolate the water supply and relief all pressure in the machine by performing 2 turns of the manual regeneration scr