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Cisco SocialMiner Installation and Upgrade Guide Release 12.0(1). Cisco SocialMiner 11.6(2). Cisco SocialMiner Installation and Upgrade Guide Release 11.6(2). Cisco SocialMiner Installation and Upgrade Guide, Release 10.6(2) First Published: 2017-05-23 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Cisco SocialMiner Installation and Upgrade Guide Release 11.6(2). First Published: 2018-08-08. Americas Headquarters. Cisco Systems, Inc. Cisco SocialMiner User Guide Release 10.6(1) 3 Install or Upgrade SocialMiner Install SocialMiner Install SocialMiner Perform the following steps to install Cisco SocialMiner Developer Guide Release 10.6(1) xii CHAPTER 1 API Note Only the administrator created during installation can use this API.Additional information to help plan for SocialMiner installation and deployment is available in the Design guidance section of Cisco SocialMiner User Guide:.