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1.Press the key transfer TRANSFER key. The current call is automatically put on hold. · 2.Dial the number for the transfer. Alternatively, press Dir to select a softkey or press the line button of the original call. Transferring a call straight to voicemail. • During a call, press the Transfer softkey on the bottom of Press the “Transfer” button while a call is live to put the caller on hold; this button is labeled with an icon depicting two telephone handsets. Step 2. Dial AVAYA OFFICE PHONE MANUAL speaker, you must use the handset to speak to the caller. (3) Dial the number you want to transfer the call to and. See Transfer. • Conference: Conference held calls. See Conference. • Drop: Drop call. See Clearing a Call. • Redial: Redial last number dialed. See Redial. 6.Step by Step Guide · 1. When you receive a call, you can transfer to another extension by first answering the call, then press the transfer button on the phone. the Join softkey. Avaya 1600 Series IP. Telephone. Call Forwarding. To set forwarding: 1. Pick up the receiver and listen for a dial tone. 2. Dial * 2. Dial the number to which you want to transfer the call. Alternatively, if the number is listed in your directory, press the "Dir" button and select the number