Replies to This Discussion

Permalink Reply by Jerry Schmidt on March 3, 2014 at 2:07pm

Hello Thomas,

I do not work with license key generation so hopefully someone on the forum will be able to chime in and help you. From the picture it looks like a valid vmPro license key. You could try requesting another key.

I did want to point out that one of the vmPro requirements as seen below is to use only paid versions of ESX or ESXi. VmPro will be able to see the free ESX or ESXi server(s) and the VM(s) contained on the server(s) however when you try to export a VM for backup, an error will be seen that indicates the ESX or ESXi license is not supported for snapshots and you will be unable to actually backup the vmdk files for the VM(s).

The following are the system requirements for the Quantum vmPRO.

• One or more VMware ESX or ESXi servers, versions 4.0 update 2 or

later (Only paid versions of VMware ESX or ESXi servers should be

used. Free versions have various API limitations that prohibit vmPRO

from functioning as designed.); or a VMware vCenter server, version

4.0 update 2 or later.

• 12 GB of free disk space.

• At least 1280 MB of free RAM.

• Gigabit NIC port for data movement on the Quantum vmPRO host

server.

• Internet Explorer and Firefox with Adobe Flash 9 or Flash 10 plugin

• ▶ Reply

Permalink Reply by DoubleDensity on March 4, 2014 at 1:56pm

Can you verify that there are no trailing spaces on the end of the license key? You can do that by moving all the way to end of the field with your cursor -- sometimes there will be an extra blank space after the last character, if you see that try hitting backspace and then saving the key again.

• ▶ Reply

Permalink Reply by Thomas Irion on March 4, 2014 at 2:07pm

Hi,

thank you for your reply. I'm sure there are no spaces. To be on save side I copied the key first to the Windows Editor and from there to vmPRO.

Thomas

• ▶ Reply