Replies to This Discussion

Permalink Reply by Jerry Schmidt on January 22, 2015 at 9:58am

Hello Abhijit.

Did you add a new ESX server to your existing virtual environment or were you trying to add an ESX server via the vmPRO configuration wizard?

If you added a new ESX server to your virtual environment and now want vmPRO to back up the VMs being hosted by the ESX server, but sure to go back to the vmPRO configuration wizard and make sure the new ESX server is added or if pointing vmPRO to vCenter make sure the new ESX server is checked in the cluster list.

A screen shot or a more detail explanation of the error you are seeing would also be helpful.

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Permalink Reply by Abhijit Soamn on January 22, 2015 at 10:04pm

Hi Jerry,

My ESX + vCenter is already implemented. I have just imported & configured vmPRO in my existing environment

attaching the snapshot for the reference.

Attachments:

• error1.png, 268 KB

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Permalink Reply by Jerry Schmidt on January 23, 2015 at 8:55am

Hello Abhigit,

From the vmPRO GUI go to Configure-->Configuration Wizard-->Servers and take a screenshot.

It will look something like this.

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Permalink Reply by Abhijit Soamn on January 29, 2015 at 4:07am

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Permalink Reply by Abhijit Soamn on January 29, 2015 at 4:15am

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Permalink Reply by Jerry Schmidt on January 29, 2015 at 7:33am

I think I see the issue here. I know vmPRO supports vCenter 4.x and 5.x but I am not sure about 6.x.

Let me see if I can verify if vmPRO supports vCenter 6.0.0.

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Permalink Reply by Jerry Schmidt on January 29, 2015 at 9:03am

Hi Abhigit,

I have been able to confirm that vmPRO 3.2.1 does not support vCenter 6.0.0. vCenter 6.0.0 will not be supported until version 3.3 is released.

However we would like to look at a support bundle from the vmPRO.

To gather go to operations and then gather support logs.

Next, click on create support package.

After the package is created, click upload support logs to Quantum.

Once you have uploaded the logs, please let me know.

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Permalink Reply by Abhijit Soamn on January 30, 2015 at 12:32am

I am unable to upload support logs with an error "Name or service not known".

Attaching the logs in the forum for your reference.

Attachments:

• pancetera-support.tar.bz2, 2 MB

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Permalink Reply by Jerry Schmidt on February 2, 2015 at 11:16am

Hello Abhijit,

Can you verify if you have a VM configured for VMDirectPath feature?

See this VMware KB link for a reference.

 http://kb.vmware.com/selfservice/microsites/search.do?language=en_U...