Replies to This Discussion

Permalink Reply by Jerry Schmidt on June 2, 2015 at 7:35am

Hello Jeff,

I sent you a private messages. Respond to that and I will get you the license key.

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Permalink Reply by Mark Thacker on June 2, 2015 at 7:48am

A couple of notes. In general, the DXi V4000 product is not something that we provide support for here on the Forum-V site as it's not a Standard Edition product. If you have a V4000 license, you should have Quantum support and are welcome to contact Quantum via phone or the Web (see www.quantum.com for more information).

Second, if you login to Mosaic.quantum.com, you should be able to easily retrieve your full textual license key directly from that site. You may need to register your serial number first, but you have the ability to actually get the license as a text string. It's about a 128 character string ending in "=".

I have a post here on the Forum about how to get your license if you are doing an 'offline' install (i.e. DXi can't reach out to the Internet to retrieve it's license). You can follow those instructions to retrieve the license.

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Permalink Reply by Richard Schwartfeger on June 30, 2015 at 7:51am

Mark, you just beat me to it!  :-)

We maintain a list of your feature keys online, mosaic for vmPRO and for DXi, enter your serial number into the licensing tool at quantum.com/licensekeys and it will show you what is licensed on your DXi or Scalar products.

Thanks for choosing Quantum.

:-)

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