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Quantum Forum for DXi V5000

Good Morning all,

I currently re-building by Dxi4000 virtual box and have hit a wall, I am unable to find my license. Ihave been able to find the Serial numbers from my portal login but cant enter these into the license section of the Dxi. 

Where do you find the licenses?

Thanks

Jeff

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Hello Jeff,

I sent you a private messages. Respond to that and I will get you the license key.

A couple of notes. In general, the DXi V4000 product is not something that we provide support for here on the Forum-V site as it's not a Standard Edition product. If you have a V4000 license, you should have Quantum support and are welcome to contact Quantum via phone or the Web (see www.quantum.com for more information).

Second, if you login to Mosaic.quantum.com, you should be able to easily retrieve your full textual license key directly from that site. You may need to register your serial number first, but you have the ability to actually get the license as a text string. It's about a 128 character string ending in "=".

I have a post here on the Forum about how to get your license if you are doing an 'offline' install (i.e. DXi can't reach out to the Internet to retrieve it's license). You can follow those instructions to retrieve the license.

Mark, you just beat me to it!  :-)

We maintain a list of your feature keys online, mosaic for vmPRO and for DXi, enter your serial number into the licensing tool at quantum.com/licensekeys and it will show you what is licensed on your DXi or Scalar products.

Thanks for choosing Quantum.

:-)

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