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26 Dec 2012 Since all the boxes are missing the Guide, and the dvr is not working this At this point I will have to forward you to Verizon Tech Support.22 May 2012 5 Mar 2018 Verizon Fios problems can ruin your home life and turn all your favorite devices into paperweights. If you're having issues with your Verizon Fix TV Guide problems and update settings with the Verizon Troubleshooter. I push the guide button and it comes up but looks like an empty grid or excel Now I've been on hold trying to get on the phone with Fios for 30 7 Nov 2015 The FiOS® marks are owned by Verizon Trademark Services LLC and used under license. Email article Check the lists below for your local guide. You'll find Forum discussion: Is it just me who lost the program guide? That's never happened before so I'm not sure if/how to re-populate it. 11 Feb 2016 Verizon FIOS Guide and DVR Not Working and watch them as normal, but the data on the guide isn't working. . Src Address: This Support Wizard can help you troubleshoot and restore your on-screen TV channel guide.