help me define process and procedure? Ask Question 5. 4. A process involves procedures, See Work Instruction. Process: A structured set of activities designed to accomplish a specific Objective. A Process takes one or more defined inputs and turns them into defined outputs.

I believe Work Instructions are step by step instructions on doing one's work cycle while SOP involves that plus other activities that the employee must perform, just as 5S, required peprwork, safety checks, etc. B. Work Instruction: Procedure: refers to Process therefore should provide A work instruction would be used where some further detail is required to describe an activity which is related to the procedure. A work instruction as the name indicates is typically focused on step by step elaborated instructions while SOP is all about defined system and overall process. A: I hope to answer your questions about process vs. procedure in ISO 9001:2008. I will offer several different definitions. I will offer several different definitions. This is not to confuse you, but to help you see how different people deliver the same message while using different words. Standard Work 2.0 . While Work Instructions are the meat of any procedure, Standard Work is the overarching process for evaluating and improving those processes. That's why we built Dozuki. With Dozuki, Standard Work becomes an integrated part of your operations. Insert Your Company Name/Logo Here. P. r. o. ceduree Excerpt. P-720-A. 1.0 Purpose. 1.1 This procedure describes the process used for communicating with customers and reviewing information from the customer, including customer feedback. 5.0 Instructions. Procedures tell you Who, What and When; Work Instructions tell you How; SOP, Work Instruction, & Procedures: How to structure. If you look at the documents like a pyramid, then. Standard Operating Procedures are the top layer. These are often shared with customer and rarely hold confidential data. Procedures (secon