All Discussions Tagged 'install' - Quantum Forum V2024-03-29T10:22:50Zhttps://forumv.co/forum/topic/listForTag?tag=install&feed=yes&xn_auth=noInstall Error - #ifup eth0 - Device eth0 does not seem to be present, delaying initializationtag:forumv.co,2013-05-22:6549635:Topic:58182013-05-22T14:45:17.371ZSam Cookhttps://forumv.co/profile/SamCook
<p>I am getting this error when attempting to install</p>
<p>The version is 2.2.1_MC</p>
<p>Device Status in the Appliance Properties is set for "Connected" and "Connect at Power On"</p>
<p>We don’t have DHCP, and I’ve gotten to the part of addressing the ports manually. </p>
<p>The issue is that when it’s ‘booting’ when it gets to eth0 it states:</p>
<p>“Device eth0 does not seem to be present, delaying initialization”</p>
<p>This appears as though it may have been caused by the way the…</p>
<p>I am getting this error when attempting to install</p>
<p>The version is 2.2.1_MC</p>
<p>Device Status in the Appliance Properties is set for "Connected" and "Connect at Power On"</p>
<p>We don’t have DHCP, and I’ve gotten to the part of addressing the ports manually. </p>
<p>The issue is that when it’s ‘booting’ when it gets to eth0 it states:</p>
<p>“Device eth0 does not seem to be present, delaying initialization”</p>
<p>This appears as though it may have been caused by the way the appliance was cloned and MAC address issues.</p>
<p>I found the CentOS fix for it but I need to login to the command line to be able to redefine the MAC address.</p>
<p>I’ve tried to login with</p>
<p>admin</p>
<p>password</p>
<p>It returns with “This account is currently not available”.</p>
<p>Possible Link to fix:</p>
<p><a href="http://www.envision-systems.com.au/blog/2012/09/21/fix-eth0-network-interface-when-cloning-redhat-centos-or-scientific-virtual-machines-using-oracle-virtualbox-or-vmware/">http://www.envision-systems.com.au/blog/2012/09/21/fix-eth0-network-interface-when-cloning-redhat-centos-or-scientific-virtual-machines-using-oracle-virtualbox-or-vmware/</a></p>
<p> I’m not able to get to the gui or ssh to it without getting this problem fixed.</p>
<p>I am attempting to obtain support - and here is the serial and the Product Key.</p>
<p><b><span style="color: #689434; font-family: 'Arial','sans-serif'; font-size: 9pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">V1000<br/>Serial Number: CX1309CAD00705</span></b><span style="color: #373a43; font-family: 'Arial','sans-serif'; font-size: 9pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;"><br/><br/></span><b><span style="color: #689434; font-family: 'Arial','sans-serif'; font-size: 9pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">V1000<br/>Product Key: CX130-9CAD0-07059-GBZBD</span></b></p> Using DXi V1000 Licensing When Not Connected To The Internettag:forumv.co,2013-04-15:6549635:Topic:48592013-04-15T20:56:36.566ZMark Thackerhttps://forumv.co/profile/MarkThacker
<p>(Note that these instructions have been updated as of April 2014)</p>
<p>Some customers may wish to use their DXi V1000 Standard Edition behind a corporate firewall that does not allow the product to reach out to it's licensing server (<a href="https://mosaic.quantum.com">https://mosaic.quantum.com</a>) to register and receive it's license automatically during installation.</p>
<p>For those customers, we have a solution for you to obtain a license text string which you can then manually…</p>
<p>(Note that these instructions have been updated as of April 2014)</p>
<p>Some customers may wish to use their DXi V1000 Standard Edition behind a corporate firewall that does not allow the product to reach out to it's licensing server (<a href="https://mosaic.quantum.com">https://mosaic.quantum.com</a>) to register and receive it's license automatically during installation.</p>
<p>For those customers, we have a solution for you to obtain a license text string which you can then manually enter (copy-and-paste recommended!) into the DXi GUI for immediate license activation.</p>
<p><strong><span style="text-decoration: underline;">Disconnected / Dark Site License Installation Information</span></strong></p>
<p>For those customers who's DXi V1000 can not contact the Quantum License Server (currently <a href="https://mosaic.quantum.com/">https://mosaic.quantum.com/</a>), there is an alternative set of instructions for installing your license that you obtain.</p>
<p>Note that all information about the installation and upgrade process is fully documented within the <a href="http://storage.ning.com/topology/rest/1.0/file/get/2064256126?profile=original" target="_self">DXi V1000 Users Guide</a> available on the <a href="http://forumv.co/page/resources-1" target="_self">Resources</a> tab within the Forum.</p>
<p>Steps:</p>
<ol>
<li>Make sure to note your Product Key as included in the Email that you received from Quantum. You will need this Product Key (not Serial number) to register your license with our system. (Hint: Your Product Key appears as "V1000 Product Key : <b>Cxxxx-xxxxx-xxxxx-xxxxx</b>" in the Email)</li>
<li>Use your normal Internet-connected system to register your product at <br/> <a href="https://mosaic.quantum.com/register">https://mosaic.quantum.com/register</a><br/> Where you will provide your name, email and Product Key<br/></li>
<li>Once you have registered your license, you will receive an Email with a complete list of all your Serial Numbers and License Keys. These long string license keys are what you need to copy-and-paste into the DXi V1000 administration GUI.<br/> I suggest saving the Email to a text file that will make it easier to copy-and-paste later.<br/></li>
<li>For a new installation:<ol>
<li>Provide the Product Key during installation</li>
<li>Use the License Key page in the Utilities menu and choose the "License Key", pasting in the long text license key that you obtained via the Email in step 1. <br/> <strong>Note:</strong> the license key is long, must not contain any line breaks and must end in the "=" character. It will wrap on the screen when properly entered.<br/></li>
</ol>
</li>
<li>For Upgrades from prior DXi V1000 releases:<ol>
<li>Follow the Dark Site Upgrade Licensing as documented in the DXi V1000 Users Guide</li>
<li>After installing the upgraded software, use a Secure Shell client to connect to the DXi V1000's Administrative IP address and enter the following command:<br/> <br/> <span style="font-family: 'andale mono', times;">syscli --activate --productkey XXXXX-XXXXX-XXXXX-XXXXX</span> <br/> <br/> Where "XXXXX-XXXXX-XXXXX-XXXXX" is your Product Key obtained in step 1.</li>
<li>Use the License Key page in the Utilities menu and choose the "License Key", pasting in the long text license key that you obtained via the Email in step 1. </li>
</ol>
</li>
</ol>
<p>If you have any questions about the Licensing process on the DXi V1000, check with the <a href="http://storage.ning.com/topology/rest/1.0/file/get/2064256126?profile=original" target="_self">Users Guide</a> first, then contact the Forum.</p>
<p></p> Reminder : Upgrade your DXi V1000 Before April 30, 2012tag:forumv.co,2013-04-11:6549635:Topic:47002013-04-11T16:25:20.501ZMark Thackerhttps://forumv.co/profile/MarkThacker
<div class="page" title="Page 1"><div class="layoutArea"><div class="column"><p><span>This is a follow</span><span>‐</span><span>up notification to remind you that your DXi V1000 Software must be upgraded to version 2.2 before April 30, </span>2013. If you have already upgraded your software please disregard this message.</p>
<p><span>New licensing and functionality requires that all current users of DXi V1000 upgrade to the newest 2.2 version no later than April 30th. <strong>This mandatory…</strong></span></p>
</div>
</div>
</div>
<div class="page" title="Page 1"><div class="layoutArea"><div class="column"><p><span>This is a follow</span><span>‐</span><span>up notification to remind you that your DXi V1000 Software must be upgraded to version 2.2 before April 30, </span>2013. If you have already upgraded your software please disregard this message.</p>
<p><span>New licensing and functionality requires that all current users of DXi V1000 upgrade to the newest 2.2 version no later than April 30th. <strong>This mandatory upgrade is required to continue using your DXi V1000. The original 2.1.1 software version will not run if it is rebooted after April 30</strong></span><strong>th and you will not have access to stored data.</strong></p>
<p><span>The upgrade is simple to perform using the instructions below. Additional information on how to upgrade is available in the Software Upgrade section of the DXi V1000 Users Guide. The Users Guide can be downloaded from Forum V at,</span> <span><a href="http://www.quantum.com/forumv">www.quantum.com/forumv</a></span> <span>.</span></p>
<p><span>The 2.2 version has some exciting new features and enhancements including:</span></p>
<ul>
<li><p><span>OST Automatic Image Replication support for sites with multiple NetBackup masters</span></p>
</li>
<li><p><span>Improved replication scheduling and throttling for better performance</span></p>
</li>
<li><p><span>Tested for use with VMware Workstation 9 on Intel platforms</span></p>
</li>
<li><p><span>Support for VLANs in environments with and without DHCP</span></p>
<p><strong><span style="text-decoration: underline;">UPGRADE 2.2 INSTRUCTIONS</span></strong></p>
<p><span>Use the steps below to download the firmware image update and install it on your DXi V1000. (Internet connectivity is required for your DXi V1000 to obtain your software license)</span></p>
</li>
</ul>
<ol>
<li><p><span>Using your browser, download the firmware image update file<br/> from</span> <span><a href="http://forms.quantum.com/Software/V1000upgrade/">http://forms.quantum.com/Software/V1000upgrade/</a></span> <span>(Note: the file will end with ".FW.ZIP") ")</span></p>
</li>
<li><p><span>Unzip so that the .FW file is saved on your machine</span></p>
</li>
<li><p><span>Using your browser, connect to your DXi V1000 system and navigate to Utilities -> Software Upgrade</span></p>
</li>
<li><p><span>Click the Choose File button and pick the firmware image (.FW) file that you downloaded</span></p>
</li>
<li><p><span>Click the Upload button followed by the Start button to begin the firmware image update</span></p>
</li>
<li><p><span>When completed, you will be asked to activate the image by clicking OK</span></p>
</li>
<li><p><span>You may need to clear any Administrative Alerts by following the instructions on the screen. (You may need to </span>navigate to the Admin Alerts page. Return to the Utilities -> Software Upgrade screen when done)</p>
</li>
<li><p><span>Click the Activate button to confirm and follow the prompts.</span></p>
</li>
<li><p><span>Once activated, the DXi V1000 will automatically reboot, obtain any necessary software license keys and be </span>operational again. (Note: It may take several minutes before the system reboots) </p>
</li>
</ol>
<p></p>
<p>If you have any questions about the upgrade, please reach out to to Forum for help.</p>
<p>Additionally, if you DXi V1000 is NOT able to connect directly to the Internet, you will need to obtain a license key that can be used directly. For that, please send me a request directly:</p>
<p>Mark.Thacker@quantum.com</p>
<p></p>
</div>
</div>
</div> NEW DXi V1000 Network Configuration Guidetag:forumv.co,2013-03-06:6549635:Topic:32242013-03-06T17:39:58.684ZMark Thackerhttps://forumv.co/profile/MarkThacker
<p>Our Education Services team tackled how the new Networking GUI in DXi V1000 works. This new release adds many features and you probably want to review this, even if you have your V1000 configured.</p>
<p></p>
<p><a href="http://downloads.quantum.com/dxiv1000/dxiv1000_networkconfig.html" target="_blank">http://downloads.quantum.com/dxiv1000/dxiv1000_networkconfig.html</a></p>
<p>Our Education Services team tackled how the new Networking GUI in DXi V1000 works. This new release adds many features and you probably want to review this, even if you have your V1000 configured.</p>
<p></p>
<p><a href="http://downloads.quantum.com/dxiv1000/dxiv1000_networkconfig.html" target="_blank">http://downloads.quantum.com/dxiv1000/dxiv1000_networkconfig.html</a></p> NEW DXi V1000 version 2.2 Installation and Configuration Videotag:forumv.co,2013-03-06:6549635:Topic:31302013-03-06T17:38:04.244ZMark Thackerhttps://forumv.co/profile/MarkThacker
<p>Our great Education Services team has put together a short video that walks you through the Installation and Configuration process for the new DXi V1000 version 2.2.</p>
<p></p>
<p>Please do take a look at this video, I think it will help quite a bit when getting ready to install the V1000.</p>
<p></p>
<p><a href="http://downloads.quantum.com/dxiv1000/dxiv1000_install.html" target="_blank">http://downloads.quantum.com/dxiv1000/dxiv1000_install.html</a></p>
<p>Our great Education Services team has put together a short video that walks you through the Installation and Configuration process for the new DXi V1000 version 2.2.</p>
<p></p>
<p>Please do take a look at this video, I think it will help quite a bit when getting ready to install the V1000.</p>
<p></p>
<p><a href="http://downloads.quantum.com/dxiv1000/dxiv1000_install.html" target="_blank">http://downloads.quantum.com/dxiv1000/dxiv1000_install.html</a></p> Problems with Installing DXi V1000? Try the new DXi V1000 version 2.2!tag:forumv.co,2013-03-06:6549635:Topic:33092013-03-06T17:29:27.393ZMark Thackerhttps://forumv.co/profile/MarkThacker
<div>We just released a brand new version of DXi V1000, version 2.2, that addresses many issues that people on the Forum have asked about in the past.</div>
<p><span>This newest version has some exciting new features and enhancements including:</span></p>
<div>• OST Automatic Image Replication support for sites with multiple NetBackup masters</div>
<div>• Improved replication scheduling and throttling for better performance</div>
<div>• Tested for use with VMware Workstation 9 on Intel…</div>
<div>We just released a brand new version of DXi V1000, version 2.2, that addresses many issues that people on the Forum have asked about in the past.</div>
<p><span>This newest version has some exciting new features and enhancements including:</span></p>
<div>• OST Automatic Image Replication support for sites with multiple NetBackup masters</div>
<div>• Improved replication scheduling and throttling for better performance</div>
<div>• Tested for use with VMware Workstation 9 on Intel platforms</div>
<div>• Support for VLANs in environments with and without DHCP</div>
<p> </p>
<div><b><u>Already Have DXi V1000 Installed?</u></b></div>
<div>If you have successfully installed the previous DXi V1000 version 2.1.1, then you need only perform a firmware image upgrade. Please obtain the firmware image update and follow the instructions at the following URL :</div>
<div> <a rel="nofollow" href="http://thil.us/r/000/123017/jzzmnaur2xl3qh3fb55cqgbqgb">http://forms.quantum.com/Software/V1000upgrade/</a><span> </span></div>
<p> </p>
<div><b><u>Not Have DXi V1000 Installed Yet?</u></b></div>
<div>If you were unsuccessful in installing DXi V1000, then you can not perform an upgrade. I recommend re-registering for a new copy of DXi V1000. Note that you may need to use a different Email address than previously entered as our process limits registrations to one per Email address.</div>
<div>You will receive a new serial number and product key when you register for a free Standard Edition DXi V1000 version 2.2.</div>
<p> </p>
<div>Please follow the registration process at the following URL:</div>
<div> <a href="http://www.quantum.com/freedxi/" target="_blank">http://www.quantum.com/freedxi/</a></div>
<p> </p>
<div>Finally, if you complete either process above, but your DXi V1000 does not have access to contact our license server on the Internet, please contact me directly.</div>
<p> </p>
<div>Thanks again and let me know if you have any questions.</div>