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If you have a prepaid gas or electric meter, your prices are capped by the regulator. This guide shows you how to change meters or switch energy supplier to Are over 18, pass a credit check and are not in debt with British Gas or another Is your smart meter saying 'Battery fail', 'Call help', or 'Card pass'? Find out what the different messages shown on your smart meter can mean. 4 Mar 2015 You must activate your gas card before you buy credit for your gas. Simply insert the card in to your gas meter and leave it in for one minute whilst it updates your Energy meters: How to read your meter and about the different types of gas & electricity meter, including prepayment meters and smart meters.Taking meter readings can differ depending on your meter type - so find out how Here is a guide to the different types of gas and electricity meters and how to Before topping up. • Insert the key into the meter for one minute to update your meter with your details. IMPORTANT. Do this before buying electricity for the first Prepayment meters, also known as pay as you go meters, enable you to pay for your gas and electricity before you use it. Our British Gas prepayment meters are fitted by our team of fully trained engineers, all of whom are Gas Safe registered. 31 Aug 2012 It's free* of charge for our Pay As You Go Energy™ customers and can be used to top up both gas and electricity meters. For more information go to britishgas.co.uk/topup or call us on 0800 107 0188 or from your mobile on 0330 100 0301. Each British Gas gas and electricity meter has ?5 of Emergency Credit built in for when you run out of gas or electricity and you are unable to top up. To access