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Permalink Reply by Jerry Schmidt on November 14, 2014 at 12:06pm

Hello stumpydoo,

Can you provide either the serial number of the DXI v1000 or the product key you have? Once I have that information I will see if I can provide the license key for you.

Thanks,

Jerry

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Permalink Reply by stumpydoo on November 14, 2014 at 1:55pm

Hi Jerry I was contacted by a person of quantum marketing today.
I provided our serial number and key by e-mail.
we are waiting for license now...I hope soon, because the storage is not longer available by two days and we can't take backups....

Thanks

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Permalink Reply by stumpydoo on November 19, 2014 at 2:49am

Hi Jerry I had the definitive license from Quantum, but when I try to insert the code manually I get this error:

I already inserted the product key provided by quantum during first login a few days ago.

How can I do to insert the code now?

Thanks

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